Privacy Policy

Your privacy matters to us. This policy clearly explains what information we collect when you use pristina-rentacar.com, why we collect it and how we protect it.

Information we collect

We only collect the data needed to create and fulfil your reservation: name, email, phone number, rental dates and flight details if applicable. We do not collect payment/card data, because payment is made at handover.

How we use information

We use your data only to process your request, communicate with you, hand over the car on time at the right place and meet legal obligations. We do not use it for marketing without your consent.

Cookies

The site uses a limited number of cookies for basic functions like session and language preference. See our Cookie Policy for details.

Data security

All connections are SSL-encrypted; forms are protected with CSRF protection and input validation. Sensitive data is not logged and access is limited to authorised staff.

Retention period

Your data is kept only as long as needed to complete the reservation and meet legal retention obligations; after that it is securely deleted.

Third parties

Your data is not sold or rented for advertising. It may be shared only with infrastructure providers needed to deliver the service (e.g. the turkeimietwagen.de infrastructure) and with authorities where legally required.

Your rights

You have the right to access, rectify, erase and object to processing of your data. For requests, reach us via our contact page.

Contact

For any privacy question, reach us by WhatsApp or email. We respond as soon as possible.